Introductory Workshop on File Management and Quality Assurance for Academic Supportive Staff

On September 21, 2023, an Introductory Workshop on File Management and Quality Assurance was conducted for academic supportive staff at the National Institute of Social Development. This workshop aimed to equip participants with essential skills and knowledge related to effective file management practices and the principles of quality assurance within academic environments. The session began with an overview of file management, emphasizing the importance of organizing and maintaining documents efficiently. Participants learned best practices for digital and physical file organization, data security, and compliance with institutional policies. Hands-on activities allowed attendees to practice techniques for categorizing and retrieving files, thereby improving workflow and productivity.

The second part of the workshop focused on quality assurance. Facilitators discussed the significance of quality assurance in education, including frameworks for evaluating and improving academic services. Topics included setting quality standards, conducting evaluations, and utilizing feedback for continuous improvement. Throughout the day, interactive discussions encouraged staff to share their experiences and challenges related to file management and quality assurance. The collaborative environment fostered a sense of community and shared purpose among participants, highlighting the critical role that supportive staff play in maintaining academic integrity and excellence. Feedback from attendees was overwhelmingly positive, with many expressing appreciation for the practical tools and strategies provided. Participants left the workshop feeling more confident in their ability to manage files effectively and contribute to the institution’s quality assurance efforts.